Payment and Credit Management

Manage your subscription, billing preferences, and credit balances all in one place.

Note: Payment rules and system configurations have been updated as of February 24, 2026.

Payment Methods

ArchiX offers two convenient ways to pay for your subscription depending on your team's size and procurement workflow.

1. Online Payment (Credit Card)

Plans Options

This is the fastest option for individual designers and agile teams.

• Flexible Billing: Choose between monthly or annual billing cycles.

• Instant Access: Your features and credits unlock immediately after successful payment.

• On-Demand Top-ups: Purchase extra credits whenever your project volume spikes.

Click on Buy Credit on Bottom Left Menu

• Easy Team Invites: Add or invite new collaborators instantly just by typing their email addresses.

Navigate to Setting > Team Members Tab

• How to subscribe: Click your User Icon (bottom left) > Settings > Plans & Billing tab > Upgrade Plan. Select your tier and complete your checkout.

Click on Upgrade Plan Button

2. Invoice Payment

This track is designed for corporate procurement and long-term planning.

• Available exclusively as an annual lump-sum payment.

• Access is provisioned manually after our accounting team processes your wire transfer.

• How to request: Reach out directly to your sales representative or submit an inquiry through our Contact Page. Please provide:

  • Your desired plan tier.

  • The total number of user seats needed.

  • The email addresses of your team members (ensure they have already registered a basic ArchiX account first).

Billing Cycles & Automatic Renewal

Credit Card Subscriptions

Your contract begins the exact day you check out, renewing automatically on that same calendar day every month or year.

• Monthly Example: Subscribing on February 24 at 10:30 AM means your next automatic billing and credit refresh happens on March 24 at 10:30 AM.

• Annual Example: Subscribing on September 25 at 4:00 PM means your next auto-renewal processes on September 25 of the following year at 4:00 PM.

Invoice Subscriptions

Navigate to Settings > Plans and Billing

Because invoice accounts involve manual upfront clearance, your precise anniversary date is coordinated with your sales rep before your subscription activates. Due to core system processing schedules, all invoice renewals execute globally at exactly 9:05 AM (JST) on your contract anniversary date.

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Credit Management

ArchiX runs on a credit system to process your renderings, transformations, and video generations.

Navigate to Settings > Credit Ussage

Regular Plan Credits

Your base subscription credits are dropped into your account every month on your contract renewal date at exactly 9:05 AM (JST). These base credits are valid only for that specific billing month. They do not roll over to the next cycle, so be sure to utilize them before your monthly reset.

Purchasing Additional Credits

If you run out of credits before your next billing cycle resets, you can buy on-demand top-up packages. Unlike your base plan allowances, purchased additional credits never expire.

• How to buy: You can access the top-up drawer three different ways:

  • Click the Buy Credits button located right next to your profile photo in the sidebar.

  • Click directly on your Credit Balance display in the upper right-hand corner of any active workstation view.

  • Go to your User Icon (bottom left) > Settings > Credit Usage tab and select your package. Payments are securely billed to your saved credit card.

Navigate to Settings > Credit Usage and Click on Buy Credits Button

Tracking Your Credit History

To keep a close eye on your team's consumption or audit client project expenses, visit your built-in dashboard.

• How to view: Go to your User Icon (bottom left) > Settings > Credit Usage tab.

Credit History Section

• Credit Log Breakdown: Review real-time statements showing precisely when credits were added (renewals vs top-ups) and exactly which features consumed them.

• Cost Estimator: The Credit Usage dashboard also lists the required credit costs for each tool ahead of time, helping you plan your pipeline budgets efficiently.

Cost Estimator