Commercial Disclosure

(Notation Based on the Specified Commercial Transactions Act)

1. Name of Provider:

Actual Co., Ltd.

1. Name of Representative / Person in Charge of E-Commerce Operations

Yuki Tsuji, Representative Director

1. Address:

449-1 Tatsuike-cho, Karasumadoori-Oike-agaru, Nakagyo-ku, Kyoto City

1. Contact Details:

[e-mail]

※Note: Upon customer request, an electronic record displaying the phone number will be provided immediately.

1. Selling Price:

The amount displayed on the purchase page for each specific plan (Consumption Tax Included)

1. Additional Required Fees

Internet connection fees and other telecommunication line communication costs must be prepared separately by the customer (amounts are as determined by each provider contracted by the customer).

1. Payment Method

Credit card payment and invoice.

1. Timing of Payment

• Varies depending on your credit card's closing date and contract details. Please check with your card company.

• For invoices, payment must be made via bank transfer prior to the start of using the product.

1. Timing of Service Provision

The content distribution service (hereinafter referred to as "this Service") will be carried out on the distribution dates or during the distribution periods indicated on this site.

1. Returns and Cancellations

Due to the nature of digital content, returns and refunds cannot be accepted once the transaction is completed.

1. Cancellation

Users can complete cancellation procedures at any time. Please complete the cancellation process via My Page by the day before the next renewal date. Following cancellation, no further billing will occur (refunds via pro-rated calculations are not provided).

1. Operating Environment for Using the Service

This Service can only be used under the following operating environments.

When Using a Windows PC

• OS: Windows 10 or Windows 11

• Browser: The latest version of the following browsers:

  • Google Chrome

  • Firefox

When Using a Mac

• OS: macOS 14 (Sonoma) or later (The latest macOS 26 "Tahoe" is recommended)

• Browser: The latest version of the following browsers:

  • Safari

  • Google Chrome

  • Firefox

  Note: Although it operates on models equipped with Intel processors, use on models equipped with Apple Silicon (M1/M2/M3/M4 or later) is highly recommended.

Regarding the Communication Environment

This Service requires a high volume of data usage to provide a high-quality, low-latency experience.

• Recommended Bandwidth: A stable communication speed of 35 Mbps or higher.

• Recommended Connection: Fiber-optic line (Wi-Fi 6/6E/7) or a 5G communication environment.

※ Note: When viewing 4K/8K content, a higher-speed environment of 50 Mbps or more is recommended. Please be mindful of data usage volumes.