Canceling Your Plan

How to cancel your plan.

If you pay online (credit card): Only the owner of the billing account can cancel. In Settings, go to Plans & Billing → Cancel Subscription.
If you pay by invoice: Let us know you want to cancel through the contact form on our official website at least one month before your auto-renewal date.

If you cancel partway through your contract period, you can keep using your account until the period ends.
Purchased credits remaining in your balance are not refunded. The balance is kept and you can use it if you subscribe again.
When the owner cancels, each team member's access also ends when their respective contract expires.